London, UK: Penrose Care is honoured to announce that its co-founder and managing director, Robert Stephenson-Padron, was adjudicated as the “Most Outstanding Leader in the Care Sector in the UK” at the 2014 UK Over 50s Housing Awards ceremony held at the Westbury Hotel, London on the night of November 13^th. The ceremony, held jointly with the Global Over 50s Housing Healthcare Awards, recognise excellence in the health and social care industry across the globe. On the occasion of receiving the award, Robert Stephenson-Padron said: “I am honoured to receive this prestigious award. Thank you to the Penrose Care team, especially our co-founder, Dr. Matthew Knight, who embarked with me in 2012 to build Penrose Care – the pioneer of ethics in home care in the UK. At the awards ceremony with some of the world’s most prestigious care firms, I called on those who can, to pay their workers a Living Wage as Penrose Care does. The UK’s care sector has sadly become known for low standards and low pay – this needs to change. By paying care workers a Living Wage vs poverty wages, we will start to transform social care into a career of choice rather than a job for those without choice. Indeed, at Penrose Care, we have shown that to promote a caring workforce, the organisation must be caring. To my peers, I noted a recent public testimony of the family member of one of our dementia care clients that exemplifies why ethics in care matters. Before finding Penrose Care, her mother used a home care agency referred by her local authority that was meant to be their ‘best provider’. Despite the designation, within just six months, her mother was sent 35 workers with corresponding stress and dismay. The story improved however, after finding Penrose Care through our work with civil society charity Citizens UK. In the nearly six months supported by Penrose Care, her mother was seen by 1 primary worker and 2 back up workers – just 3 workers. By being ethical, Penrose Care is able to attract and retain special people with a vocation to care – ethics in care matters!” Penrose Care is based in Belsize Village in Hampstead, a region in the Borough of Camden, London. On the occasion of Mr. Stephenson-Padron receiving the award, the Mayor of Camden Lazzaro Pietragnoli stated: “I would like to congratulate Mr. Robert Stephenson-Padron on receiving the prestigious UK Over 50s Housing Award 2014 for ‘The Most Outstanding Leader in the Care Sector in the UK’. As the founder and managing director of Camden-based Penrose Care, Robert has been committed not only to providing high quality standards of care for his customers but also to implement the best practices for his employees. In a fast growing sector, where too often the focus is on containing the cost of the service rather than improving its quality, Robert and Penrose Care are a testimony that a private company may be unilaterally committed to provide the London Living Wage to its employees, to offer them specific and formal training, to guarantee to them set hours and pay them for travelling time. Robert’s decision to comply with Citizens UK’s landmark Social Care Charter and with the Living Wage Foundation’s guidelines is really commendable, especially since Penrose is one of the few companies in the sector to do so. This award is a testimony of his determination and enthusiasm in improving the quality of care in Northern London and a very encouraging message for everyone in the sector.” The award ceremony included a variety of prestigious care firms from around the world including British residential care provider Barchester Healthcare, Nautical Lands Group of Canada, World Class Retirement Complex of the Philippines; world class health care investment firms Oaktree Capital and HCP; and British namesakes including Lloyds Bank and Knight Frank estate agents. ENDS Media Contact Penrose Care Robert Stephenson-Padron robert.padron@penrosecare.co.uk +44 (0)207 435 2644 Notes to the editor Additional photographs from the UK Housing Over 50s Awards pending and expected on 17 November 2014. About the UK Over 50s Housing Awards The UK Over 50s Housing Awards have been created to celebrate and reward the best individual and company performances in the over-50s housing sector in the UK. The Awards recognise the rapid growth of the over-50s housing sector in the UK, and the capacity of individuals to influence and set new performance standards across the UK. The Awards focus on elevated performance; the creation of new business models; contrarian thinking; recognising and embracing new trends; market leadership; inspirational performance and the elevation of the customer experience. The awards have been running since 2009. 20 key national awards represent the pinnacle of performance in 2013 – 2014. In 2014, over 978 entries have been received. An additional 321 nominations have been made by third parties. About Robert Stephenson-Padron Robert Stephenson-Padron, aged 30, is a healthcare industry expert and former public servant. Prior to starting Penrose Care in 2012 with Dr. Matthew Knight, he was a healthcare research analyst at Merrill Lynch (2010-12), which he joined from Barclays Capital/Barclays PLC (2007-10). From 2003-2006, he served as a commissioner of the City of Berkeley, California, USA. Mr. Padron holds a BA in Economics from UC Berkeley and a Master in Economics & Finance from the Universidad de Navarra. Mr. Padron, growing up jointly in Gonzales, California and the northern cities of San Luis Obispo County, California, attended Gonzales High School and Templeton High School. About Penrose Care Penrose Care is an ethical provider of home care services London, United Kingdom to adults with disabilities and elderly persons, including those with dementia. The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the country to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician.

Belsize Village, London, UK: On June 27, 2019, Penrose Care was delighted to host its seventh international research delegation. The research delegation was from the Department of Empowerment of Persons with Disabilities (DEP) under the Ministry of Social Development and Human Security, Government of Thailand. The purpose of the research visit was to learn best practice with respect to social care for persons with disabilities. Following the visit, Penrose Care managing director Robert Stephenson-Padron made this statement: “Penrose Care was honoured to receive such a large research delegation from the Ministry of Social Development and Human Security, Government of Thailand. Penrose Care’s international recognition is a testament to our belief that the regard for the dignity of the human person and outstanding social care underpinned by ethical labour standards are universal aspirations. I was particularly impressed that personal assistants in Thailand have government mandated training, one month of job shadowing and a compulsory professional register. These are advances over and above what the UK has achieved. We look forward to working with the Government of Thailand in the future, should they require our assistance.” Penrose Care is known internationally due to its pioneering work on integrating ethical labour practices into its provision of home care services for the elderly and persons with disabilities. Within the UK and in many countries around the world, providing consistent, outstanding social care from care and support workers that receive a Living Wage and generous worker benefits remains an aspiration but is a reality at Penrose Care. Penrose Care was also the organisation that successfully led to the step up of enforcement of the minimum wage laws in home care in the UK after lodging a complaint with the House of Commons Public Accounts Committee in 2014. Prior to this industry-changing action, the minimum wage law was widely flouted by home care providers in the UK. Penrose Care continues to crusade for care and support workers to be paid at least the minimum wage for sleep-ins – something Penrose Care continues to do en lieu of clarification from the Supreme Court in The Royal Mencap Society v Tomlinson-Blake. The head of the Thai delegation, Mrs. Nata-orn Indeesri, Director of Division of Strategies and Plans, Department of Empowerment of Persons with Disabilities (DEP), made this statement following the research visit: “I would like to say that we are honoured to be invited here at Penrose Care. There [is] a lot of valuable knowledge to be gained here and we plan to utilise it in the best way that we can. We know that your organisation aim[s] to help improve elderly care and disabilities care in the UK. We all here agree and totally support on what you are trying to achieve. We hope that you will continue to provide and set standard[s] for best-quality care for both the elderly with or without disabilities. We thank you for the warm welcome. We are very appreciat[ive] for the exchange of experiences and best practice between us. I hope that there will be future collaboration between our organisation.” Penrose Care’s trainee therapy pet cat, Quita the Kitty, received a lot of interest from the delegation. Penrose Care manager Olga Garcia made the following comment with respect to Quita’s work: “I’ve seen Quita bring joy to a person with cerebral palsy, to a work whose father passed away and neede support, a professional worker that was having a bad day and so many other people’ Quita is changing lives with her presence and this is just the beginning of her journey.” Following the research discussion of the talk. Mrs. Indeesri gifted to Mr. Stephenson-Padron clothing made from persons with disabilities in Thailand.         ENDS Media Contact Penrose Care Robert Stephenson-Padron, Managing Director robert.padron@penrosecare.co.uk 0207 435 2644 About Penrose Care Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia.  The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China, Japan, and South Korea. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator. Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care.  Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician. Department of Empowerment of Persons with Disabilities (DEP) under the Ministry of Social Development and Human Security, Government of Thailand The DEP is a government agency responsible for persons with disabilities in Thailand. It falls under the Ministry of Social Development and Human Security, Government of Thailand. About Quita the Kitty One of Penrose Care’s colleagues is a kitten, Quita the Kitty, born in January 2019 and acquired by Penrose Care in March 2019. She is an office cat, adventure cat and training to be a therapy cat. Quita the Kitty has already visited all eight of London’s Royal Parks, potentially the first cat or one of the first few to ride on one of the Thames Clipper boats, and has provided therapy services to two persons with cerebral palsy. Quita the Kitty has provided workplace morale boosting visits to the Apple Store Covent Garden, Brewdog Seven Dials, The Espresso Room Covent Garden, Karma Bread, the Living Wage Foundation, the New Economic Foundation, Oliver’s Village Cafe, OmniDe architects, and Persephone Books. Quita the Kitty has met actor/comedian Ricky Gervais, the Mayor of London Sadiq Khan and Her Majesty the Queen’s former press secretary Charles Anson. Quita the Kitty, at @quitathekitty, is popular on social media having over 113,000 likes on TikTok, over 22,000 karma points on Reddit, holds the status as a Glorious Imgurian on Imgur, and has over 3,500 followers on Instagram.  Quita the Kitty is also on Facebook, Twitter and YouTube. Quita the Kitty’s first news article was published on June 3, 2019 by Sunny Skyz: “4-Month-Old Therapy Kitten Comforts Woman With Cerebral Palsy”.

Belsize Village, London, UK: Penrose Care’s therapy cat-in-training Quita the Kitty has captured hearts in Scotland following her visit to Edinburgh June 18-20, 2019 with the Scottish Parliament featuring Quita on their Instagram page on July 30, 2019 and the video of her trip reaching over 200,000 views on TikTok as of August 1, 2019. Quita arrived in Edinburgh the night of June 18th, following a stay in Leeds, England on June 17th and June 18th, and spent the evening in the Waldorf Astoria Edinburgh – The Caledonian. On June 19th, Quita visited the grounds of St Mary’s Cathedral; then hiked up the Carlton Hill to see the Nelson Monument and the National Monument of Scotland. After that, Quita spent a good deal of time sitting outside the Scottish Parliament where many passerby got a therapy pet boost by petting her. She then paid her respects to Edinburgh’s historic dog, Greyfriars Bobby, before spending the early evening back at the Waldorf Astoria Edinburgh – The Caledonian. Quita spent the later evening in a pub in Williams Street where two members of staff said they were having a terrible day but said after spending time with Quita, their bad day had turned into a good day. Quita returned to London via the LNER rail service the morning of June 20th following a brief visit to the lower grounds where you can see Edinburgh Castle. Following Quita’s visit to Edinburgh, Penrose Care managing director Robert Stephenson-Padron, who accompanied Quita on her trip, made the following statement: “It was very heart-warming to see Quita bring so much joy to so many different people while she was in Edinburgh. At the same time, she visibly had a very enjoyable time – particularly liking travelling on the train to and from Edinburgh. We believe her training is going very well indeed.” Quita’s training continues Quita will not be ready for formal pet therapy until she reaches one year of age in January 2020. Until then, Quita will continue to train with her outdoor adventures, morale boosting visits to organisations, and ad hoc invited therapy sessions which are all part of her training. These training exercises help Quita to get used to changing her environments and receiving attention from strangers. Why Pet Therapy? Pets have “tremendous healing power,” says Dr. Edward Creagan of the Mayo Clinic in the United States in a 2010 informational video about the health benefits of pets (a 2016 version is also available). He says talking about pets creates an atmosphere of “healing, peace and serenity.” He further says, “We now know that when you look into the eyes of that cat, when you stroke that dog, when you hold that animal, there is a surge of hormones deep within the center of the brain. And these hormones provoke a tremendous feeling of peace, of serenity, of tranquillity. They decrease our blood pressure, they decrease our pulse, they lessen our depression.” Quita is part of Penrose Care’s long track record of innovations in social care that improve outcomes for the elderly and disabled persons we support. Penrose Care is already widely known as the UK’s pioneer of ethical home care, having become one of the first home care providers in the UK to become an Accredited Living Wage Employer in 2012, successfully campaigning for enforcement of the national minimum wage in home care in 2014, and becoming one of the first 16 private businesses accredited with the Mayor of London’s new Good Work Standard launched this week. As a result of Penrose Care’s innovations in the ethical provision of home care, it has received seven international research visits. Quita was a co-host to the most recent two visits: from the Government of Thailand and one from a municipality in South Korea. ENDS Media Contact Penrose Care Robert Stephenson-Padron, Managing Director robert.padron@penrosecare.co.uk 0207 435 2644 About Penrose Care Penrose Care is an ethical provider of home care services in London, United Kingdom to adults with disabilities such as acquired brain injury and elderly persons including those with dementia. The company operates upon a fundamental belief that to promote a caring workforce, the organisation itself must be caring. As the pioneer of ethics in home care in the UK, Penrose Care in 2012 became one of the first four providers in the United Kingdom to become an Accredited Living Wage Employer and in 2013 the first independent sector provider to be compliant with Citizens UK’s landmark Social Care Charter. Penrose Care was named the Living Wage Champion for the London region in 2016 and for Industry Leadership in 2018 by the Living Wage Foundation. In July 2019, Penrose Care was named as one of the first 16 private businesses accredited with the Mayor of London’s new Good Work Standard to promote decent work in London. Penrose Care’s ethical social care framework has garnered international acclaim, resulting in Penrose Care receiving research delegations from Canada, China, Japan, South Korea and Thailand. Penrose Care is rated Outstanding by the Care Quality Commission, the highest rating given by England’s health and social care regulator. Penrose Care’s ethical approach promotes higher quality social care workers and low staff turnover which in turn results in excellent care. Penrose Care is headquartered in Belsize Village, north London – between Hampstead, Belsize Park and Swiss Cottage / Finchley Road – and was founded by Robert Stephenson-Padron, a healthcare research analyst, and Dr. Matthew Knight, a hospital physician. About Quita the Kitty One of Penrose Care’s colleagues is a kitten, Quita the Kitty, born in January 2019 and acquired by Penrose Care in March 2019. She is an office cat, adventure cat and training to be a therapy cat. Quita the Kitty has already visited all eight of London’s Royal Parks, potentially the first cat or one of the first few to ride on one of the Thames Clipper boats, and has provided therapy services to two persons with cerebral palsy. Quita the Kitty has provided workplace morale boosting visits to the Apple Store Covent Garden, Botwell House Catholic Primary School, Brewdog Seven Dials, The Espresso Room Covent Garden, Karma Bread, the Living Wage Foundation, the New Economic Foundation, Oliver’s Village Cafe, OmniDe architects, and Persephone Books. Quita has travelled outside of London, having visited Brighton, Dover, Edinburgh, Hitchin, Leeds in the UK; and Calias, Troyes, Gréoux-les-Bains (Provence), Valensole (Provence), Champeaux, Melun, and Paris in France. Quita the Kitty has met actor/comedian Ricky Gervais, the Mayor of London Sadiq Khan and Her Majesty the Queen’s former press secretary Charles Anson. Quita the Kitty, at @quitathekitty, is popular on social media having over 250,000 likes on TikTok, over 27,500 karma points on Reddit, holds the status as a Glorious Imgurian on Imgur, and has over 5,500 followers on Instagram.  Quita the Kitty is also on Facebook, Twitter and YouTube. Quita the Kitty’s first news article was published on June 3, 2019 by Sunny Skyz: “4-Month-Old Therapy Kitten Comforts Woman With Cerebral Palsy”.  She appeared in the Camden New Journal on July 4, 2019: “Feline blue? Kitten goes on city wide adventures for therapy cat training”. Quita the Kitty’s first foray into mainstream media occurred on July 7, 2019 when she appeared in the Evening Standard, “Kitten training to be Camden’s first ‘therapy cat’ captures hearts across London”. Wamiz, a site dedicated to pets, published an article about Quita the Kitty on July 9, 2019, titled “London care-worker training cat to be a therapist”.